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Business Communication


This energetic training program focuses on the most essential communication skills needed for the challenging and competitive business environment of today. It starts off with a fun exercise that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program. From active listening to properly utilizing the power of questions and using language that engages others. Participants will learn a communication model that will enable them to communicate more clearly, confidently, and effectively, build better rapport and improve their overall communication with others.

Key take-aways from the program is:

  • Explain 4 essential communication principles
  • Communicate more clearly, confidently and effectively
  • Listen and ask insightful questions & utilize the power of questions
  • Use techniques to build better rapport with others
  • Combine voice tone and non-verbal communication with appropriate language that engages others